What Merceful Does
Merceful helps Shopify sellers review product readiness by identifying missing, risky, inconsistent, or low-quality product data before publishing.
Data We Collect
We may collect your account email, authentication identifiers, subscription status, store connection status, extension access tokens, and product data needed to run readiness checks, such as titles, descriptions, SEO fields, image alt text, and metafield values.
We also collect basic technical information needed to operate the service, such as request timestamps, error logs, and connection status.
Why We Collect Data
We collect this information to sign users in, connect accounts to subscriptions, verify access, read product data, show readiness issues, apply approved changes, keep the extension connected, prevent abuse, and provide support.
Storage and Sharing
Merceful stores only the information needed to provide the service, maintain access, and support account functionality. Shopify access sessions are handled server-side and are not exposed to the browser extension.
We do not sell personal data. We do not share user data except as needed to provide the service, process subscriptions, operate hosting and database infrastructure, comply with law, or protect Merceful and its users.
Google OAuth and Google API Data
Merceful uses Google OAuth to let users sign in securely. Google user data is used only to provide app functionality, including account sign-in, account identification, and matching access to the correct Merceful user.
Merceful does not sell Google user data. Merceful does not share Google user data except as needed to provide and secure the service, comply with applicable law, or protect users.
User Choices
You can stop using Merceful, disconnect the extension, or contact us to request help with account data. Some records may need to be retained for security, billing, legal, or operational reasons.
Contact
For privacy questions or support, contact us at support@merceful.com.